Help Desk Analyst
Our well established Austin client has a need for a Help Desk Analyst to join their dynamic organization. This position is responsible for supporting internal users with Windows and infrastructure support, and processing of daily Help Desk tickets.
- 4+ years experience as a Help Desk Analyst or Desktop Support Analyst.
- Experience with Windows OS and Microsoft Exchange.
- Ability to troubleshoot Windows 7, 8, 10 Enterprise issues.
- Diagnose and resolve web based software issues.
- Strong English verbal and written communication skills.
- Excel in a team oriented, fast-pace environment.
- SQL Server experience is a plus.